Frequently Asked Questions
Everything you need to know about buying and selling pre-owned electronics with ItsWorthMore.
How do you ensure the quality of the devices sold on ItsWorthMore?
Every device undergoes a rigorous 30-point functional inspection by our certified technicians. We test everything from battery health and screen responsiveness to port functionality and camera quality to ensure your device performs like new.
What kind of warranty comes with my purchase?
We provide a standard 12-month warranty on all devices purchased through our store. This covers any internal hardware defects or malfunctions that may occur through normal use.
What is your return policy if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange, provided the device is in the same condition as when it was received.
How long does shipping take and is it insured?
Orders are typically processed within 24 hours. We offer free standard shipping which takes 3-5 business days. All shipments are fully insured, so you are protected from any damage or loss during transit.
Are the devices unlocked and ready for use with any carrier?
Yes, unless otherwise specified in the product title, our devices are factory unlocked. This means they are compatible with all major GSM and CDMA carriers worldwide.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and offer flexible financing options through Affirm so you can pay over time.